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ITS Investigating Login Issues

November 30, 2023

November 30, 2023 – Some Âé¶¹´«Ã½Ó³»­ students are running into difficulties accessing their Âé¶¹´«Ã½Ó³»­ accounts. Because of changes at Microsoft, using a phone number or email address to identify the user of the account is no longer their preferred recovery method.

College officials are working on a solution, but students who receive the "keep your account secure" prompt should click the "I want to set up a different method" link in the bottom left of the Microsoft Authenticator screen.

For additional assistance, contact the Âé¶¹´«Ã½Ó³»­ Help Desk at help.desk@sfcollege.edu or 352-395-5999.